Intermex

  • System Administrator (Evening Shift)

    Job Locations US-FL-Miami
    Posted Date 2 weeks ago(2 weeks ago)
    Job ID
    2018-1298
    # of Openings
    1
    Category
    Information Technology
  • Overview

    Position Summary

    The Systems Administrator’s role is to manage, monitor, patch and upgrade in-house server/computer systems and network devices to ensure high levels of availability and security for the supported business applications. This individual also participates in the implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

    The Systems Administrator needs to be proficient in the most critical Server Administration tasks such as proactive/reactive server maintenance, uptime/performance monitoring, outage/issue responsiveness and disaster recovery (including backups). The Systems Administrator will work in conjunction with other Infrastructure Team members as needed to ensure tasks in these Server Administration areas are completed in a timely and effective manner. This role is for a night shift from 4PM to 1AM (EST) from Thursday to Monday. Bilingual (Spanish/English) written and spoken fluency is required.

    Responsibilities

    Strategy & Planning

    • Participate in and support capacity planning for systems and software in conjunction with end-users and department managers.

    Acquisition & Deployment

    • Coordinate with network, business application, and database administration SMEs/teams at Intermex to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
    • Coordinate with Technical Support and other Infrastructure teams to define, image and deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems.

    Operational Management

    • Manage and maintain Server system environments on an infrastructure basis (Disk, memory, and CPU)
    • Manage all operating systems and end-user software.
    • Ensure RTO and RPO are met to comply with data backup policies.
    • Proactive monitoring of business-critical systems.
    • Response to outages and other operational issues in a timely and structured matter.
    • Manage, maintain the monitoring system for all servers and network devices.
    • Manage Unified Communications (Email, Skype for Business, etc.) and connection solutions, including workstation connectivity, local area networks and SharePoint Intranet (operational tasks).
    • Manage input/output equipment, including printers and scanners.
    • Manage Active Directory, end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
    • Perform and test routine system backups and restores.
    • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output equipment, and workstations. Escalate incidents as necessary.
    • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
    • Support Software Development teams throughout project lifecycles.
    • Analyze system, server, application, network, and input/output device performance.
    • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
    • Create required reports and documentation in response to business user needs.

    Supervisory Responsibilities: n/a

    Qualifications

    Qualifications/Requirements:

    • Bachelor’s degree or equivalent experience in related field.
    • Four years minimum in a Systems Administrator role
    • Knowledge of Windows Server 2008 R2, 2012 R2, and 2016.
    • Knowledge of VMware environments and operational functions.
    • Networking knowledge a plus.
    • MCSA/MCSE, MCITP, NET+, CCNA certifications a plus.
    • Must have good critical thinking and interpersonal skills.
    • Excellent written and verbal communication skills.
    • Must be able to work under pressure and multitask when necessary.
    • Analytical thinker with technical aptitude.
    • Ability to quickly adapt to change.

    Job Type: Full-time

     

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