Intermex

Retail Sales Specialist

US-IL-Chicago
4 weeks ago
Job ID
2017-1164
# of Openings
1
Category
Sales

Overview

Intermex Wire Transfer, a leading provider of money transfer services in the U.S. to Latin America, has an opportunity to join its Sales Team as a Retail Sales Specialist (candidate preferably based in major markets of Chicago).  The Retail Sales Specialist main role is to work with newly activated agents to transition customers and implement Intermex retail strategies. This person will have to be proactive and responsible, following the best practices in consumer engagement, agent relationships and sales support with the intention of accelerating new agent growth and customer retention.  The Retail Sales Specialist will focus on developing and executing new and creative strategies in order to maximize the customer experience and drive repeat transactions and loyal customer behavior. 

Responsibilities

  • Implement retail strategies at newly activated agents with the intent of customer conversion under the direction of the Regional Sales Director. 
  • Support Intermex owners with by sharing best in class retail strategies and ensuring implementation by the agent to secure new customers. 
  • Create a positive image of the Intermex brand by communicating the company’s values and by treating each customer with dignity and respect, demonstrate our brands dedication to our customers and communities.
  • Assist new Intermex customers making wires, understanding the wire process, our vision and mission, our commitment to costumers, and report on customer feedback.
  • Be the Intermex Brand Ambassador at all times while interacting with agents and customers
  • Generate competitive and comparative intelligence analysis of the local competitive landscape, reporting changes at the agent location, as well as, in the wider market.
  • Demonstrate and provide information on Intermex products and services to customers and agents to build on the Intermex portfolio.
  • Miscellaneous activities as needed.

Qualifications

  • High school education
  • Fluent Spanish, Bilingual (English, Spanish) required
  • Previous sales experience a plus
  • Highly personable, energetic and proactive
  • Good verbal and communication skills
  • Must have valid home state Driver’s License
  • This position requires work on weekends and some holidays 

 

 

About Intermex Wire Transfer, LLC:

We are everywhere that matters. Close to you. Close to your loved ones.

When it comes to money remittance services, Intermex is a leader you can trust. With a state-of-the-art system, and a network of more than 30,000 payer locations, the company offers services in 45 American states and in 16 Latin American countries. Computer and telephone-based options are available for convenient wire transfers.

Visit us at: http://www.intermexusa.com/

Mission and Vision
To be the preferred provider of money transfer services, both in the United States and in Latin America. Focused on excellence, we always strive to provide unsurpassed quality customer service.

Intermex is a growing organization and is searching for TOP TALENT. We currently have a variety of employment oppotunitites. 

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